Privacy Policy

Effective Date: April 20, 2018

SpreadsheetGear LLC operates the SpreadsheetGear.com website, sells products based on SpreadsheetGear for .NET and provides support for these products. By using the website and optionally choosing to provide personally identifiable information, you agree to the collection and use of information in accordance with this privacy policy. If you do not agree please do not use the website.

Information Collection

In general you may use the website without providing any personally identifiable information that may be used to contact or identify you ("Personal Data"). If you choose to download free evaluations or purchase any of our products we may require you to provide us with Personal Data. Personal Data may include, but is not limited to email address, first and last name, phone number, address, city, state, province and zip / postal code.

We may collect IP addresses, referrer sites and browser information to analyze our marketing efforts and maintain our web site.

Tracking & Cookies Data

Cookies are small files stored in your browser when you visit a website. We use cookies only where they are strictly necessary for the operation of a page. These pages are limited to our Purchase Page, Licensed User Downloads, Evaluation Downloads and Signed License pages. One cookie is used, as described below:

Name Purpose Expiry Type
ASP.NET_SessionId Unique key to preserve your session state across page requests Session (deleted after you exit the browser) HTTP

No other third-party cookies are used on our website, nor are any other technologies used to track your activity.

Use of Data

We may use your Personal Data to contact you:
  • After you purchase any products to provide you with receipt(s) and license number(s)
  • To notify you when your included year of support and upgrades is expiring
  • After you download a free evaluation to offer support and to notify you when your free evaluation is expiring
  • To notify you when major upgrades to our products are available

Transfer of Data

If you are located outside of the United States please note that we transfer your information, including any Personal Data you choose to provide to us, to the United States to store and process it there.

Security of Data

The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights

If you wish to request that we stop sending you notifications, be informed what Personal Data we hold about you, update your Personal Data, or if you want it to be removed from our systems, please contact us.

Third Parties

We will not rent, sell or otherwise share your Personal Data with third parties except to process payments as described below, comply with a legal obligation, or to protect and defend the rights or property of SpreadsheetGear LLC.

Payments

You may choose to purchase paid products and support. In that case, we may use a third-party service for payment processing. This third party has access to your Personal Data only to perform these tasks on our behalf and is obligated not to disclose or use it for any other purpose.

We will not store or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy. This payment processor adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is:

Children's Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date above. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.